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- ⚡ Instant access after payment
- 🔐 Secure tokenized downloads
- ✉️ Download link sent by email
Highlights
A compact support desk with a public ticket form, private support inbox, priority and status workflow, replies and customer tracking links.
Description
A support desk without per-agent pricing
HelpDesk Pro gives small teams a simple support channel they can run on their own PHP hosting.
Support workflow
- Public ticket submission page
- Random customer tracking tokens
- New, open, waiting and closed states
- Low, normal, high and urgent priorities
- Customer replies through the tracking page
- Private support replies
- Conversation history
- Dashboard for open and urgent tickets
It is intentionally focused on the core workflow: receive, prioritize, reply and close.
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